When organisations initially start to explore the potential for e-learning, it is important that their initial experiences are positive and show real value. Whilst everyone talks about pilot projects as an obvious thing, often the reality is somewhat different. Obvious pilots often turn out to be not particularly useful or successful, or if they are, turn out not to interest the business very much. It is critical to get the right combination of appropriateness, achievability and business value in order to make the pilot a success and a useful success.

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